I dropped off 3 jackets at this location 2 weeks ago. When I went to retrieve them 2 days later, 1 of the jackets was completely ruined with pink stains. FYI, none of the jackets are pink. I asked the sales person what happened and she said she followed the cleaning instructions on the jacket. I told her I wanted compensation and she told me to call the owner. I talked to the owner and they told me it was somehow my fault and that I should sue them if I wanted compensation. They still have the ruined jacket, so at the very least they are committing theft.